RESPONSIBILITIES & DUTIES
- Responsible for collecting based on agreed upon criteria with client and in accordance with the business.
- Responsible for activities assigned by the Collections Team Lead
- Demonstrates the ability to work as part of a team
- Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
- Ensure the completeness and accuracy of invoices in the AR system
- Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
- Work closely with key teams such as Credit and Sales in mitigating collection risk
- Collaborate with various internal business functions such as Billing, Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives
- Provide administration work related to collections, such as preparing adjustment vouchers,



statements and letters
- Escalate unresolved issues to management timely and follow through issues until final resolution
- Contact internal and external customer and provide customer service
- Perform detailed account reconciliation to identify and facilitate resolution of disputed receivables
- Meet monthly collection targets
- Escalate issues in accordance with escalation policy
- Attend client meeting to discuss debtor performance and address issues as required
- PROFESSIONAL REQUIREMENTS
- Bachelor's degree in Finance or Accounting
- At least 2 years of experience, Collections Calling experience required
- Good working knowledge of an ERP system; SAP experience would be an advantage
- Fluent in English with strong communication skills
- Excellent working knowledge of MS Office
- PRIMARY LOCATION
Monterrey Business Center

📌 Analista de Cuentas por Cobrar (Saltillo)
🏢 Adient
📍 Saltillo