**Who We Are**:
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end
- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
**About The Role**:
The goal of the Cloud and Enterprise Agents team is to provide a real-time network monitoring platform that measures, correlates, and visualizes synthetic data about general network conditions. This data allows our customers to gather performance metrics about network services and servers that they depend on and make informed decisions about how to take action should something go wrong.
As a Systems Engineer on the Cloud and Enterprise Agents team you will help the Enterprise Agent team develop the Enterprise Agent in many of its physical and virtual deployment targets.
We believe in operations/infrastructure/everything as code which makes our distributed team efficient, functional and very effective.
**Responsibilities**:
- Management and addressing of agent code change in service of upgrading library, and OS systems
- Driving the management of containers and release versions such as security approvals
- Developing and running automation and efficiency in the capacity of new upgrades (automation experience not require)
- Enhancing functionality of network lab services for utilization of other teams and their use cases
**Required Skills**:
- Good understanding of Unix/Linux systems, the kernel, system libraries, file systems,



and client-server protocols
- Infrastructure as Code skills, ideally with Terraform, Puppet and Kubernetes
- Ability to write high quality code in Python, Go, or equivalent languages
- Ability to design and implement scalable and well tested solutions
- Strong communication and documentation skills
- Strong sense of ownership, drive and an obsessive attention to detail
**Preferred Skills**:
- Networking engineer experience, such working with and setting up a lab or troubleshooting network
- Knowledge of cloud providers, ideally AWS
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

📌 Senior Software Engineer, Systems (Thousandeyes) (Ciudad de México)
🏢 Cisco Systems
📍 Ciudad de México