Description
Manage and resolve cases using Salesforce or a similar CRM system.
Accurately document issues and solutions promptly.
Escalate and seek assistance when necessary.
**Requirements**:
5 YoE in a similar role
Ability to troubleshoot, software and hardware issues in a fast - peaced, agile environment.
Excellent Knowledge of network concepts, windows 7/8/10, windows server.
Proficiency in English
5 years
📌 Technical Support Engineer (Ciudad de México)
🏢 Connectingology
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.