**Responsibilities**:
Asks a series of personal medical questions.
Uses several systems to complete the process.
Website, internal, and order management systems.
Demonstrate Empathy, Compassion, and Patience. Maintain confidentiality of sensitive information.
**Qualifications**:
- Previous experience in a call center environment.
- Customer service orientated with demonstrated ability to show empathy.
- Excellent written and verbal communication skills.
- Must be patient and inclined to help others.
- Must be detail oriented.
- Ability to achieve high productivity and quality standards.
- Proficient working knowledge of Windows OS, Internet, and associated software.
- BILINGUAL - English/Spanish a plus.
**Shift**:
Monday to Friday 10:00 AM - 7:00 PM (Nine-hour shift, 8:00 a.m. - 5:00 p.m., 9:00 a.m. - 6:00 p.m., 10:00 a.m. - 7:00 p.m.)
**Salary**:
$17,500 base gross salary
+$1,500 food stamps
+4% savings fund
+Christmas bonus 15 days (increases with tenure)
Pay: $17,500.00 per month
**Experience**:
- Call center/ customer service: 2 years (required)
**Language**:
- Advanced english (required)
Work Location: In person
Expected Start Date: 16/06/2025

📌 Application Specialist (Zapopan)
🏢 Intugo
📍 Zapopan