Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
Job Summary
Job summary:
- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _Business Systems Analyst _located in Guadalajara, North Campus._
- Business Systems Analyst will collaborate and support Flex Agility and Reliability segments in new business opportunities, account management, and customer operational improvement._
- Understand Flex system solutions and promote their standard utilization among customers in various segments to deliver a consistent customer experience across all locations and regions, simplify support processes, share best practices, and optimize costs._
What a typical day looks like:
- _ Acts as backup and/or IT BUP for small/medium account(s)._
- With help is able to understand customer requirements and identify proper supported teams to communicate and coordinates their involvement to fulfill customer requests._
- Identifies risks, manages mitigations and solutions._
- _ Interacts and builds an open relationship easily with IT support organizations and business program management and operations teams, supported and guided by his/her manager._




- _ Keeps clear communication among IT teams and guided is able to identify key business and operation parties to integrate in common conversation._
- _ With his/her manager guidance, take the lead in conversations related to supported account and able to identify the proper resources needed for these conversations_
- _ With his/her manager guidance, identifies issues and resources that can provide risk analysis and mitigation plans to summarize and communicate on timely manner to his/her manager for understanding, validation and explanation._
The experience we’re looking to add to our team:
- _ Bachelor’s degree or equivalent experience._
- _ Strong client-facing and presentation skills._
- _ Ability to communicate effectively at all levels of the organization._
- _ Creative problem solving._
- _ Strong listening skills and empathy for customer._
- _ Fluent English skills, both written and verbal._
- _ Interest in technology and confidence to demonstrate IT solutions._
- _ Collaborative and teamwork skills_
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
XS65
Job Category
IT

📌 Business Systems Analyst (Guadalajara)
🏢 Flex
📍 Guadalajara