**Descripción y detalle de las actividades**
- Provide high level Customer Service; making sure customer needs are taking care off
- Needs to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company), status, updates, etc.
- Follow up on Customer orders, providing efficient information to each order to the team and Customers
- Update each order in a daily basis with notes, notifications, etc., in our Quick Base system (will get train to use system)
- Follow up on and update shipping, provide customers with status on Customer Service Orders (CSO) and work orders (WO)
- Maintain diplomacy and tact while dealing with upset or escalated callers
**Experiência y Requisitos**
- Completed high school
- Minimum 1 year experience in similar position,



wood manufacturing is a plus
- Ability to solve problems
- Excellent Communication skills
- Organized
- Detail oriented
- Ability to work under pressure
- Punctuality
- Must be Bilingual English/Spanish 100%
Tipo de puesto: Tiempo completo
Incentivos:
- Bebidas gratis
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Uniformes gratuitos
- Vales de despensa
Pago complementario:
- Bono de asistencia
- Bono de permanencia
- Bono de puntualidad
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Customer Service Representative (Obrera)
🏢 OLD WORLD DOOR DE MEXICO SA DE
📍 Obrera