**Description**
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
**ABOUT THIS ROLE**
**ROLES & RESPONSIBILITIES**
- Review of customer activity and review that system generated "smart alerts" comply with internal AML/ATF policies.
- Review of agent activity and ensuring that transactions carried out at our agent locations comply with internal AML/ATF policies.
- Review that internal communications made by our agent/store employees or back-office colleagues comply with internal AML/ATF policies.
- Keep our customers up to date on all RIA compliance rules and regulations.
- Keep our agents up-to-date on all RIA compliance rules and regulations.
- Collaborate in preparation and filing of STR’s for detected suspicious activities and contribute in preparing responses to different inquiries from local authorities.
- Contribute to creation of new policies,



collaborating with senior analysts and supervisors.
- Interact with customers face to face to receive and process Ria’ money transfers.
- Accurately verify or enter the customer’s information on our system.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
- Proficient with MS Office
- Fluent local language, **English and French required**:
- Experience/knowledge of compliance issues in a financial institution is an advantage.
- Transaction monitoring and AML/ATF experience is an advantage.
**PERKS & BENEFITS**
- Competitive salary
- 1 month of Aguinaldo (Christmas bonus)
- 15 days’ vacation
- Life insurance
- Food vouchers
- Work-life Balance
- Growth Opportunities
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

📌 Transaction Review Associate Trilingue (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro