**Resumes must be submitted in English.**
A Viva Engage client is looking for a skilled Remote Bilingual Receptionist to join their Legal team!
**Pacific Workers**
Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights! Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers stands at the forefront of Workers Compensation advocacy. We proudly represent the heroes who keep our communities running: firefighters, healthcare workers, police officers, and more; ensuring they get the benefits they deserve. Innovation, technology, and a commitment to excellence drive us, making us not just the workplace but a force for change.
**Benefits**:
Monday to Friday schedule
100% remote position
Working hours: 8 AM 5 PM Pacific Time
Indefinite-term contract under Mexican labor law
Paid time off in your first year
Social benefits
Well-being programs
**Salary**:



16.000 MXN per Month +750 MXN stipend + All Mexico labor law benefits
**Requirements**:
Fluent in English and Spanish (able to read, write, and speak with near-native fluency)
Previous experience in customer service or reception (experience in a legal setting is a plus)
Willingness to work on Mexican holidays (U.S. holidays are observed and paid)
Empathy, professionalism, and a growth-oriented mindset
**Job Duties**:
Answer incoming calls through a VOIP system in both English and Spanish
Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel
Forward calls to the appropriate departments and take accurate messages
Schedule appointments and manage calendars
**Job Types**: Full-time, Permanent
Pay: $16,000.00 per month

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