Key Responsibilities
- Coordinate with facilities, vendors, and clients to process service requests, schedule services, and manage invoices in accordance with client operating procedures (COP)
- Respond promptly to inquiries related to scheduling and service delivery
- Maintain real-time updates of service data in internal and client-facing systems
- Monitor regional performance metrics including resource utilization, expenses, and local sales to ensure profitability
- Ensure timely delivery of services by processing requests efficiently and scheduling within client-defined timelines
- Provide logístical and scheduling support to auditors and consultants
- Escalate scheduling challenges such as denied access or delays to clients
- Identify and escalate opportunities for internal process improvements
- Accurately estimate travel costs and manage quotations




- Perform additional administrative and office-related tasks as assigned
Qualifications
- Educational background in English, Business Administration, Engineering, or a related field
- Minimum of 2 years of experience in a coordination, scheduling, or administrative support role
- Strong verbal and written communication skills
- Detail-oriented, patient, and committed to accuracy
- Demonstrates integrity, diligence, and a strong work ethic
- Collaborative team player with a proactive approach
- Strong analytical and critical thinking skills with a results-driven mindset
- Ability to handle confidential and sensitive information with discretion
- Proficient in English (spoken and written)
- Professional and customer-focused demeanour

📌 Coordinator, Americas (Heroica Puebla de Zaragoza)
🏢 LRQA group
📍 Heroica Puebla de Zaragoza