**Responsibilities**:
- Manages business planning initiatives for a large functional area
- Ensures that Ops organization is defining and implementing systems that are aligned with business strategy and goal
- Accountable for end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group
- Performs cross family management duties
- Collaborates on medium to long-term planning for broad issues affecting the business
- Resolves issues referred by subordinate managers and staff
- Manages resource supply and demand; may include hiring, staffing and maintaining a diverse and effective workforce
- Applies broad and comprehensive understanding in multiple functional areas as well as underlying business codes
- Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions
- Establishes strategic plans for the function
- Demonstrates thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals
- Requires a good working knowledge of the industry




- Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
- Draws on diverse range of internal and external sources
- Influences and negotiates with senior leaders (across functions); may communicate with external parties
**Qualifications**:
- 15+ years of experience, including 8-10+ years' managerial experience
- Communication/presentation expertise
- Ability to influence
- Analytical and management skills
**Education**:
- Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Operations - Management Operations
- **Job Family**:
Management Leadership
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Mexico Markets Operations Head - Director- Ciudad de Mexico (Ciudad de México)
🏢 Citi
📍 Ciudad de México