Ingram Micro in Mexico City seeks a seasoned leader to manage and coach a cross‑functional cloud support team. You will drive operational excellence across platform support and Microsoft specialists, shaping a culture focused on customer experience and knowledge sharing.
Responsibilities include defining KPIs, leading automation efforts, and ensuring security and governance. You will collaborate with Product, Engineering, and SRE, while guiding executives with insights and strategic
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📌 Cloud Customer & Technical Support Leader (Ciudad de México)
🏢 Ingram Micro
📍 Ciudad de México
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