Uber Freight is hiring a Customer Support Specialist II for our Monterrey Center of Excellence. This role supports our U.S. and Canada operations through accurate shipment data entry, scheduling, tracking, and resolving delivery exceptions.
The position follows an alternate shift and a rotating Monday–Friday schedule. Responsibilities include quickly resolving problems, calling facilities and carriers, showing empathy, and keeping stakeholders updated while maintaining professional relations.
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📌 Onsite Support Specialist II - Freight Ops (Monterrey)
🏢 Uber Freight
📍 Monterrey
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