23 ago
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Apollo.Io
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México
apollo.io is seeking a tenured customer support enablement lead in mexico city to own and evolve the six-week onboarding program for our support team. You’ll facilitate in-person sessions, partner with our everboarding manager, and design scalable, data-informed enablement initiatives aligned with business goals.
you will build scalable learning paths, track ramp milestones, and measure csat, qa, and productivity while collaborating cross-functionally with qa, product, support ops, and l&d.;
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📌 Customer support enablement lead — onboarding & training (México)
🏢 Apollo.Io
📍 México