23 ago
|
SupportZebra
|
Guerrero
23 ago
SupportZebra
Guerrero
SupportZebra is seeking a qualified Support Team Lead to drive world-class customer support for SaaS products. You will lead a team of Support Specialists across platforms such as Shopify, Amazon, and Etsy, delivering timely, accurate, and empathetic assistance.
You will monitor KPIs, conduct performance reviews, and spearhead data-driven improvements to reduce ticket volume. The role emphasizes cross-functional collaboration with Product and Engineering and a strong culture of operational
📌 SaaS Support Team Lead (Guerrero)
🏢 SupportZebra
📍 Guerrero