Job Title: Mexico Technical Service Engineer Job Responsibilities: # Provide technical support for off-grid, grid-tied and energy storage solar systems via phone, instant messages and emails.

Manage

Mexico after-sales cases and follow up unresolved tickets from distributor customers. # Hold regular communication meetings with distributors to maintain close cooperation, prepare meeting minutes and track all pending follow-up items. # Assist daily operations of local Latin America warehouse as required. # Offer remote technical support to Mexican distributors and installers, and deliver on-site support when necessary. # Carry out inverter fault diagnosis and troubleshooting, sort out after-sales service data. # Guide installers through installation, monitoring and later operation & maintenance of residential photovoltaic power stations. # Provide technical promotion support for the sales team.

Job Requirements: # Bachelor’s degree or above. Majors in Power Electronics, Electrical Engineering, Automation or related disciplines are preferred. # Possess photovoltaic industry working experience with solid understanding of the basic working principles of inverters.



# Have practical experience in inverter-related work including inverter commissioning & installation, daily maintenance and fault troubleshooting; candidates with experience on Growatt inverters will be prioritized. # Familiar with inverter commissioning and installation standards, proficient in mainstream office software, with basic electrician knowledge including familiarity with different grid types and the ability to operate multimeters. # English serves as the daily working language for all written and verbal communications. # Be willing to work full-time on-site in Mexico City. # Proactive and responsible, with strong communication skills and teamwork awareness; able to efficiently complete project targets and ensure high customer satisfaction.

Application Process: # Send your English resume only to: [email protected] # Subject Line Format: Mexico Technical Service Engineer - [Your Name] - Expected Salary [X USD/month] # Notes: Submission of an English resume is mandatory; resumes written in other languages will not be reviewed. This role requires on-site presence in Mexico City and fluent English for all daily work. Only shortlisted candidates will receive interview notifications.

📌 Technical Service Engineer (Nezahualcóyotl)
🏢 Growatt New Energy
📍 Nezahualcóyotl