Inside Sales Account Manager - Digital Industries
Digital Industries
Purpose
Drive profitable revenue growth and achieve sales and order intake targets through digital and remote engagement strategies, leveraging eCommerce platforms, CRM tools, and data-driven sales approaches. The Inside Sales Account Manager acts as a trusted advisor for customers, promoting Siemens Digital Industries solutions across Automation, Industrial Controls, Digitalization, and Industrial Instrumentation portfolios while driving customer acquisition, retention, and expansion through digital and omnichannel sales channels. This role combines technical sales expertise with eCommerce capabilities to accelerate market penetration, increase online sales adoption, and enhance customer experience across digital buying journeys.
Main Responsibilities
1. Account Planning & Digital Sales Strategy
- Develop and execute account plans aligned with territory, industry, and Digital Industries growth objectives. - Identify opportunities for customer acquisition, account expansion, and digital channel adoption.



- Segment customers based on revenue potential, digital maturity, industry focus, and growth opportunities. - Define strategies to increase customer engagement through eCommerce platforms and digital self-service channels. - Create targeted sales campaigns leveraging customer buying behaviors, CRM insights, and market intelligence. - Monitor account performance and adjust strategies based on pipeline development, conversion rates, and customer feedback. - Collaborate with Marketing and Sales Operations to drive digital demand generation initiatives.
2. eCommerce & Digital Customer Engagement
- Promote adoption and utilization of Siemens eCommerce platforms and digital sales channels. - Serve as the primary point of contact for customers utilizing online purchasing and digital customer portals. - Analyze customer purchasing patterns to identify upselling, cross-selling, and retention opportunities.

📌 Inside Sales Team Leader (Ciudad de México)
🏢 Siemens
📍 Ciudad de México