Overview

The Sr Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.
Responsibilities
- Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
- Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
- Design, configuration and testing SAP Order management, SD, Logistics SAP Modules
- Design, configuration and testing of interfaces to 3rd party systems/Hubs (EDI, IDoc, etc.)
- Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
- Responsible primarily for successful implementation of SAP, providing functional expertise, guidance, presentation and instruction on SAP products to customers
- Transfer of (local/regional)



customer requirements to globally aligned and sustainable IT solutions
- Carry out complex or novel assignments requiring the development of new or improved procedures
- Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain
- Considers and seeks detailed knowledge of industry best practices
- Manage or participate in new IT implementations (for example M&As;, divestures, new SAP modules or new systems)
- Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
- Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)
Qualifications

Education
- BA or BS in Business or IT relat

📌 Senior Specialist, IT Relationship Management (México)
🏢 Celanese International
📍 México