Foundever MEXICO is looking for a Senior Operations Manager

Requirements:
- Tenure: Minimum 1 year as Ops Manager or similar roles
- English Level: C1 (90%).
- Specific knowledge or skills required:
- Ability to lead leaders.
- People management.
- Client management.
- Formal Education/Experience: Higher education completed and 1 year of experience in a manager role.
- Availability to work ONSITE either at Site Chapultepec or Tlalnepantla

Competencies to evaluate
- Customer Focus (Internal/External).
- Financial Acumen.
- Strategic Thinking.
- Planning.
- Analysis.

Responsibilities:
- To manage the relationship with the client to achieve goals and comply with the SLA.
- To maintain and control the financial health of the account.




- To manage defined support services including planning, development, implementation, and maintenance for the account.
- To facilitate collaborators daily activities in order to become more effective and efficient.
- To ascertain potential future business growth/decline and pertinent resource needs, thorough analysis of statistical/historical trends, client communication and industry awareness.
- To support staff and drive performance accordingly with their needs.
- To sustain and grow business partnerships with clients by offering proactive solutions.

📌 Senior Operations Manager (Chapultepec)
🏢 FOUNDEVER
📍 Chapultepec