Second Shift Coverage Team Lead (Guadalajara)

Second Shift Coverage Team Lead (Guadalajara)

23 ago
|
Arrive Logistics
|
Guadalajara

23 ago

Arrive Logistics

Guadalajara

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

The Coverage team is growing at a rapid pace. With 15 reps currently and temp hiring depending on where the freight market is at at any given time. A Coverage Lead will be heavily involved in supporting coverage specialists in all offices in areas such as personnel management, daily execution and innovation for the department. You will be an integral partner across the organization, working cross functionally with the Carrier Capacity and Biz Dev teams to ensure an unwavering commitment to Customer Obsession is met

What You'll Do

Weekday duties:
- Train/Coach/Mentor young tenured reps in the department,



particularly out of our satellite offices
- Assist with team personnel performance management
- Playing an active role in the hiring process for our team. I.e. interviewing candidates, selecting qualified candidates for the role, etc.
- True go-getter and sales leader
- Ability to self-motivate and drive team productivity daily
- Ability to prioritize tasks effectively
- Assess workload and delegate responsibilities
- Willingness to proactively communicate problematic lanes, process, and additional pain points to business stakeholders
- Regularly report to leadership on team’s metrics, identify trends and propose action as necessary
- Creating Work Schedule to provide maximum coverage
- Control Load postings and help negotiate offers from carriers
- Communicate effectively with Biz Dev Department about Contracted freight
- Help Accounting retrieve documents for Carrier payment
- Service Management and reporting for

📌 Second Shift Coverage Team Lead (Guadalajara)
🏢 Arrive Logistics
📍 Guadalajara

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