Training Manager - Mexico

B V L G A R I
is seeking for a
Training Manager
to join its Mexico team.

The Training Manager ensures the successful delivery of
Bvlgari’s
coaching, learning and development programs throughout the country so our teams can deliver unparalleled client experience and deliver business growth.

Reporting to the
Country Brand Director
in
Mexico
, with a
dotted line
to the
Training Director for the Caribbean & Latin America
, this hybrid position is based out of the
Mexico City
office.

In this role, you will split your time between designing engaging learning collateral and driving results directly on the sales floor. From leading "Train the Trainer" sessions for boutique managers and administering FHH watch certifications to analyzing retail KPIs and monitoring mystery shopping programs, you will act as a key catalyst for team development across our directly owned and franchised boutiques in Mexico.

Becoming a
BOLD Bvlgari
team member means being part of an authentic, passionate work environment, while working for a
CONTEMPORARY




brand of worldwide renown. Among our most imperative challenges is to recruit
BRILLIANT, PASSIONATE,
and
INNOVATIVE
people to join our team.

Key Responsibilities:
- Perform comprehensive training programs for our Directly Owned Shops and Franchised boutique operated by business partners. Covering axis (Jewelry, Watches, Accessories) and selling skills.
- Deliver in-store and off-site training sessions focused on products and soft skills.
- Coach and develop sales team on how to deliver an elevated, unique, and memorable shopping experience (client focus, storytelling, extraordinary service, selling skills, and attitude) by observing the sales floor and providing feedback accordingly.
- Partner with Store Managers and Retail Directors on training plans, needs, assessment and follow up.
- Train the Trainer- Responsible for training Boutique Managers, category ambassadors as well as Wholesale & Franchise Area Sales Man

📌 Training Manager (Ciudad de México)
🏢 Bvlgari
📍 Ciudad de México