Join CMA CGM Mexico as a Sales Support Professional
Location: Mexico City, Mexico
At CMA CGM, a world leader in shipping, logistics, and supply chain solutions, we are looking for a Sales Support Professional to join our Commercial Team in Mexico City.
This position plays a key role in supporting the commercial activities of our Inside Sales and Outside Sales teams while managing an assigned portfolio of customers. The adecuado candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment.
Key Responsibilities
Provide administrative and commercial support to Inside Sales and Outside Sales teams.
Manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities.
Support contract implementation, tender submissions, rate management, and commercial agreements.
Coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution.
Create and maintain customer accounts, partner codes, contracts,



and pricing records within company systems.
Support commercial negotiations by processing pricing requests, discounts, TLI applications, and contractual updates.
Follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience.
Promote CMA CGM's end-to-end logistics solutions, including Value-Added Services (VAS), CEVA Logistics, eCommerce, and Intermodal Services.
Actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities.
Collaborate with Trade, Customer Service, Sales Effectiveness, and other commercial stakeholders to support strategic objectives.
Promote digital solutions and drive customer adoption of My Prices and other CMA CGM digital platforms.
What We Are Looking For
Commercial mindset with a strong customer orientation.
Excellent communication and relati

📌 Sales Support (México)
🏢 Cma Cgm
📍 México