Job Title: Senior AMS Support Consultant – Infor SyteLine / CloudSuite Industrial Location: Remote Experience: 6–10 Years About the Role We're hiring a Senior Application Support Consultant to join our Application Managed Services (AMS) team, supporting Infor SyteLine ERP (CloudSuite Industrial) for a manufacturing/distribution client environment. This role owns L2/L3 support — incident resolution, service requests, minor enhancements, and hands-on user support across core manufacturing ERP processes. Key Responsibilities Design and deploy custom forms, DataViews, and IDOs using the Infor Mongoose framework Build and maintain business logic, Event Handlers, and user-defined methods Develop and optimize T-SQL scripts, stored procedures, and triggers Build operational reports using SSRS, SSIS, and Birst/BQL Design integrations between SyteLine and external systems (CRM, MES, WMS) via REST/SOAP APIs and middleware Maintain data mapping, data loading,



and migration routines Provide L2/L3 production support and troubleshooting Conduct UAT/regression testing; support patching and version upgrades (v8 → v9 → v10) Perform root cause analysis (RCA) on recurring issues Document technical specs, SOPs, and training guides Ensure SLA adherence across ticket queues Required Skills & Experience 6–10 years total IT/ERP experience Minimum 4 years hands-on Infor SyteLine / CloudSuite Industrial Minimum 3 years ERP AMS/production support experience Strong SQL Server, T-SQL, and database administration skills (3+ years) Working knowledge of Infor Mongoose framework and IDOs (preferred, 2+ years) C# / VB.NET development experience Experience with REST/SOAP API integrations Strong functional knowledge of Manufacturing, Inventory, Order Management, Procurement, MRP/Production Planning, and Shop Floor Control modules Experience with ServiceNow/ITSM tools, Azure DevOps or Jira Manufacturing/Distribution industry background preferred Soft Skills Strong analytical and troubleshooting ability

📌 Infor Syteline Consultant (México)
🏢 Mriti InfoSystems
📍 México