As a Business Development Representative supporting Paessler's MSP strategy in North America, you'll drive new pipeline by proactively prospecting into Managed Service Providers across the region — from independent MSPs to larger aggregator networks. You'll research target accounts, tailor outreach to MSP-specific pain points around network monitoring and client service delivery, and open conversations that convert into qualified opportunities for our Sales team.

You'll work closely with our US MSP Leader on both strategy and execution — helping shape target account lists, messaging, and outreach cadence as the MSP channel scales.

This role is a launchpad for a career in sales, giving you hands-on experience prospecting into a fast-growing, high-value channel while building the foundational skills that lead into future Account Executive or channel-focused sales roles.

YOUR TASKS

- Build and maintain a targeted prospect list of North American MSPs in partnership with the U.S. MSP Sales Leader
- Generate a consistent monthly volume of qualified meetings/opportunities within the MSP segment
- Own a shared pipeline goal with the U.S. MSP Sales Leader Achieve, tied to MSP channel growth objectives
- Test and refine outbound messaging around MSP pain points (network visibility, client SLAs, scalable monitoring)
- Maintain high activity standards across outreach channels (calls, email, LinkedIn/social)
- Provide structured feedback to the U.S. MSP Leader on prospect objections, messaging performance, and market signals
- Maintain clean, accurate CRM data on all outbound activity and prospect status

YOUR PROFILE
- 1+ year of previous experience as an SDR/BDR, ideally in a fast-paced sales environment
- Familiarity with CRM systems and sales engagement platforms (e.g., Salesforce, Outreach, or similar tools)




- Strong technical aptitude with an interest in IT monitoring, SaaS, or B2B technology solutions
- Knowledge of network monitoring, ITOps, or the MSP channel is a plus
- Proven track record of consistently meeting or exceeding quota and KPI targets

FACTS FOR YOU
- Many possibilities to further develop your individual skillset
- Innovative and creative work environment with plenty of room for new ideas
- A structured onboarding phase with experienced colleagues
- Adaptable working hours and a family-friendly environment
- Permanent employment contract
- A great working atmosphere in an enthusiastic international team with flat hierarchies
- Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees

INTERESTED? Make it easy for yourself and use the application button below. Your contact person for this great job is Annalena Klein. And at the end, a very important note: For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities.

We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential.

Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!

📌 Business Development Representative (Torreón)
🏢 Paessler
📍 Torreón