TCS Costa Rica is looking for a Cloud Engineer (Infrastructure)

Work modality: Hybrid

(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 2 day per week)

Responsibilities

Deliver administration, maintenance, and ongoing support of the shared cloud environment. Build, configure, tune and implement automation for cloud lifecycle and operational improvement. Support of the web interface used by customers to access their cloud environment.

Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments. Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training. Escalate issues and defects as necessary.

Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved. Provide routine communication with customers on progress, status, and root cause. Support customers with DNS, IP, and firewall issues regarding Cloud environment.

Work directly with architects to help reproduce and resolve customer issues Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP)

Skills required

- 5 years of experience
- Medium to advance English communication




- Strong understanding of all virtualization types
- OS and database administration
- Solid networking experience and troubleshooting
- UNIX systems and automation
- Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
- Expertise in data infrastructure
- Passion for cloud software, tooling and automation; comfort with command line tools and scripting
- Understand of design principles around networking, storage, and servers
- Experience working with integration scripting technologies
- Good understanding of API and tools

What we offer to you:

- Direct contract (indeterminate time with initial probation period)
- Full payroll scheme
- Benefits of the law and above

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

📌 Cloud Engineer (Jalisco)
🏢 Tata Consultancy Services
📍 Jalisco