Infosys Limited is seeking a Voice Engineer (Specialist) to join the Integral Voice Operations team.
The role requires 1-3 years in voice infrastructure, strong monitoring, troubleshooting skills, and the ability to work in a distributed, possibly night-shift environment.Mandatory CCNP Voice certification and experience with Cisco Call Manager, Amazon Connect, Nice, and conferencing platforms is preferred.
You will manage changes, incidents and deliver high availability across regions.
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📌 Global Voice Infrastructure Engineer (Xico)
🏢 Infosys
📍 Xico