Overview
NSC Integral is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our for more information on our organization.

POSITION
Desktop Support Engineer

JOB TYPE
Direct Hire (W2) with NSC Global

START DATE
IMMEDIATELY

Responsibilities
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups.



May require an associate's degree in a related area or 3-5 years of experience in the field or in a related area. Familiar with a variety of the fields' concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description
- Provides on-site and remote technical service support, installation, configuration and problem resolution in Apple / MAC / Network environments.
- Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service related problems.
- Diagnoses mechanical, hardware, software and system failures using established procedures.
- Determines most cost effective repair resolution to minimize customer downtime.
- Act as the primary pr

📌 Desktop Support Engineer (Los Reyes Acaquilpan)
🏢 Nsc Global
📍 Los Reyes Acaquilpan