Ericsson GmbH seeks a Services Professional to analyze and troubleshoot tickets from North American customers in a fast-paced, highly collaborative technical environment. You will diagnose Core and Cloud domain issues and provide timely solutions across multiple product nodes.
Responsibilities include delivering resolutions, leading root cause analysis, being on-call 24/7 on rotation, and traveling to customer sites as needed.
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📌 Core & Cloud Network Architect - On-Call, Mexico City (Ciudad de México)
🏢 Ericsson
📍 Ciudad de México
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