HCLTech is seeking a Microsoft D365 Project Director (PD) to join our award winning and growing team. This individual will act as a managing subject matter expert regarding Microsoft Dynamics 365 projects (implementations, customisations, upgrades, integrations, and more).

Responsible for providing leadership and guidance for a team of D365 Consultants, ensuring project success, offshore team management, best practices, training, and mentorship.

Detail-oriented, you should have the ability to multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The PD carries the ultimate responsibility of ensuring the overall success of customer projects.

Essential Responsibilities

Delivery Success: Provide proactive and reactive support in managing the success of team’s delivered projects. Be involved in different levels of project processes and provide input wherever needed to enable projects to be successful. Manage customer and internal escalations.

Dynamics 365 Subject Matter Expertise: Extensive project delivery experience with Microsoft Dynamics 365; this includes D365 system design, customization, installation, deployment, architecture, and more.

Process/Project Review: Bottom line, quality control, and improvement of project across integrations, migrations, reports, portals, custom development, customisations, plug-ins etc.

Offshore Work Orders: Mentor HCLTech’s MBAP offshore team, including the review and quality improvement of specifications and technical work orders.

Best Practices: Deliver and instill best practices on all project deliverables and Proven Process, including customer/internal communication, documentation, change management, and more, ensuring all resources are reusable.





Mentorship: Mentor consultant teams and provide appropriate learning suggestions. Provide 1:1 guidance and support for all team members (scheduled and ad hoc). Monitor progress on team quarterly goals. Provide insight and recommendations on Delivery operations and process.

Weekly Team Updates: Attend Delivery Lead status meetings (called Level 10s, or L10s) and rotate various Project Director L10s to stay in touch with the team, ensure best practices, and discuss any project issues.

Preferred Qualifications and Skillsets

- Minimum 3 years of Dynamics 365 Project Management, Business Analysis, and/or Technical Lead experience
- Sound knowledge and/or certification on Project Management and different Project Management styles like Waterfall, Agile, Scrum etc.
- Ability to manage or lead multiple large projects (6-18 months) with advanced organisational skills
- Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organisation
- Excellent verbal and written communication
- Professional demeanor
- Ability to speak with team members and clients at all levels within an organisation
- Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process
- Advanced experience with Microsoft Project, Excel, Word, and Visio

Benefits:

- Christmas bonus 30 days
- Vacation bonus 25%
- 100% Payroll schema with Social security IMSS.
- 12 vacation days at first year
- Life Insurance
- Profit Sharing (PTU) (15 days to 1 month of salary)
- Major medical insurance
- 13% Saving funds ($113,000 anuales aprox)
- Meals Allowance ($3,500 mensuales aprox)

📌 Project Director (Monterrey)
🏢 HCLTech
📍 Monterrey