Sales support (Ciudad de México)

Sales support (Ciudad de México)

23 ago
|
Cma Cgm
|
Ciudad de México

23 ago

Cma Cgm

Ciudad de México

Join CMA CGM Mexico as a Sales Support Professional! Location: Mexico City, Mexico At CMA CGM , a world leader in shipping, logistics, and supply chain solutions, we are looking for a Sales Support Professional to join our Commercial Team in Mexico City. This position plays a key role in supporting the commercial activities of our Inside Sales and Outside Sales teams while managing an assigned portfolio of customers. The ideal candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment. Key Responsibilities ✅ Provide administrative and commercial support to Inside Sales and Outside Sales teams. ✅ Manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities. ✅ Support contract implementation, tender submissions, rate management, and commercial agreements. ✅ Coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution. ✅ Create and maintain customer accounts, partner codes, contracts, and pricing records within company systems. ✅ Support commercial negotiations by processing pricing requests, discounts, TLI applications, and contractual updates. ✅ Follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience. ✅ Promote CMA CGM's end-to-end logistics solutions,



including Value-Added Services (VAS), CEVA Logistics, e Commerce, and Intermodal Services . ✅ Actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities. ✅ Collaborate with Trade, Customer Service, Sales Effectiveness, and other commercial stakeholders to support strategic objectives. ✅ Promote digital solutions and drive customer adoption of My Prices and other CMA CGM digital platforms. What We Are Looking For ✔ Commercial mindset with a strong customer orientation. ✔ Excellent communication and relationship management skills. ✔ Strong organizational and multitasking abilities. ✔ Problem-solving attitude and attention to detail. ✔ Ability to work collaboratively across multiple teams and functions. ✔ Interest in international shipping, logistics, transportation, and supply chain solutions. Why Join CMA CGM? Be part of a leading global shipping and logistics organization. Grow your career through continuous learning and development opportunities. Work in a collaborative, multicultural, and dynamic environment. Contribute to innovative logistics solutions that connect businesses worldwide. Build your future with a company committed to customer excellence and sustainable growth. Ready to make an impact in a general organization? Apply now and become part of CMA CGM Mexico!

📌 Sales support (Ciudad de México)
🏢 Cma Cgm
📍 Ciudad de México

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