22 ago
|
Ueni
|
Estado de México
22 ago
Ueni
Estado de México
**The Big Picture**:
We aren't looking for a corporate cog who manages dashboards from a 30,000-foot view.
We are looking for a builder.
Someone who knows that "revenue lifecycle" isn't just a phrase on a slide deck, but the lifeblood of a growing SaaS company.
If you started your career in the chaotic early days of a startup, wore five different hats, and figured out how to patch leaking funnels with grit and curiosity, you're our people.
We need a mix of a **strategic thinker** and a **relentless doer**—someone who looks at data to find the "why," but isn't afraid to roll up their sleeves and fix the "what."
**What You'll Do**:
You will own the post-acquisition revenue journey.
Your obsession will be the economics of our customer lifecycle: maximizing Net Revenue Retention (NRR), smoothing out expansion paths, and hunting down churn before it happens.
- **Own the Metrics**: Dig deep into the unit economics.
You'll be responsible for tracking, analyzing, and improving NRR, GRR, LTV:CAC ratios, and expansion velocity.
- **Tinker and Optimize**: Map out the entire post-sales customer journey.
Find the friction points where trial users drop off or expansion stalls, and design experiments to fix them.
- **Bridge the Gaps**: Work cross-functionally with Product, Customer Success, and Marketing.
You'll be the connective tissue, ensuring our product's value aligns with our monetization strategy.
**Who You Are**:
- **A Startup Native**: You likely started at a small startup where you had to figure things out with zero budget and no documentation.
You thrived in that environment and worked your way up by delivering results.
- **You've learned methods: Through experience, you have learned what is important and how to address activation and retention systematically, not on an ad hoc basis.
**:
- **Curious by Default**: You are a natural tinkerer.
When you see a drop in a metric, you don't wait for someone to ask about it—you hunt down the data, form a hypothesis, and test a solution.
**Requirements**:
- **4+ years of direct experience** in Revenue Operations, Growth Marketing, or Customer Success Operations within a B2B SaaS environment.
- Deep understanding of SaaS metrics (MRR/ARR, NRR, GRR, Churn, LTV, CAC).
- Hands-on experience with modern SaaS tooling (e.g., HubSpot/Salesforce, Stripe, Mixpanel/Amplitude, ChurnZero/Gainsight, or similar stacks).
- Proven track record of measurably improving retention or expansion revenue.
- **Zero enterprise baggage**: We move fast, experiment constantly, and pivot when necessary.
If you need a 3-month committee approval to test an idea, this isn't the place for you.
- Ideally, you have experience working with US small business customers.
📌 Revenue Lifecycle Manager (Saas) (Estado de México)
🏢 Ueni
📍 Estado de México