Overview:The Sr Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.Responsibilities:- Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs- Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction- Design, configuration and testing SAP Order management, SD, Logistics SAP Modules- Design, configuration and testing of interfaces to 3^rd party systems/Hubs (EDI, IDoc, etc.)- Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need- Responsible primarily for successful implementation of SAP, providing functional expertise, guidance, presentation and instruction on SAP products to customers- Transfer of (local/regional)



customer requirements to globally aligned and sustainable IT solutions- Carry out complex or novel assignments requiring the development of new or improved procedures- Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain- Considers and seeks detailed knowledge of industry best practices- Manage or participate in new IT implementations (for example M&As;, divestures, new SAP modules or new systems)- Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing- Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)Qualifications:Education- BA or BS in Business or IT related field- SAP Sales, SD, Logistics experience- AI Technology exposure- Language requirement: English, Spanish Experience - 7 years SAP related experience in order management, logistics and Sales area- Business knowledge and process design skills- Ability to analyze problems and provide clear recommendations- Strong organizational skills- Able to collaborate with stakeholders/internal customers as well as external parties- Excellent communication skills, written and verbal- Good interpersonal skills- Able to Multi-task and work under tight deadlines- Must be an effective problem solver- Must be willing to travel

📌 Senior Specialist, It Relationship Management (Xico)
🏢 Importante grupo
📍 Xico