Job Req Id:
********
Location(s):
Ciudad De Mexico, Ciudad De Mexico, Mexico
**Job Type**:
Hybrid
Posted:
Apr. 30, ****
**Discover your future at Citi**:
Working at Citi is far more than just a job.
A career with us means joining a team of more than 230,000 dedicated people from around the globe.
At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
**Job Overview**:
**Responsibilities**:
- Monitors and ensures accurate execution for sales and client request to the team.
- Participates in initiatives to improve client and account management process.
- Maintains MIS to track end-to-end process for tracking turnaround times of deliverables from team.
- Assists in Client Onboarding and monitor smooth process for account opening, documentation and ensure all required documents are well collected, verified, stored and provide clients with feedback on onboarding status.
- Works with Account Control team to ensure regulatory reviews of all clients are performed.
- Partners with Credit Risk Officers to ensure that all client review materials are in place and completed.
- Ensures service engagement is a satisfying experience for clients through ensuring sincere,



timely and effective completion of client's service requests.
- Effectively manages risk and foster an environment that is knowledgeable about risk, abides by risk guidelines & controls.
- Collaborates with your other regional counterparts to achieve a integral, regional or product consistent framework for the services provided.
- Leads process Improvement through innovation and transformation projects.
**- Qualifications**:
- Bachelors Degree or Equivalent Financial Services Experience with 5 + years managerial/sales supervisory experience.
**- Education**:
- Bachelors degree, potentially Masters degree
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
- **Job Family Group**:Commercial and Business Sales
- **Job Family**: Commercial Sales Support
- **Time Type**: Full time
- **Most Relevant Skills**:Please see the requirements listed above.
- **Other Relevant Skills**:For complementary skills, please see above and/or contact the recruiter.
- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex Head Of Staff Bei (Xico)
🏢 Citi
📍 Xico