**Salesforce Architect - Loyalty Platform (Travel Industry)**
- **Client**: Confidential Travel Client
- **Location**:Mexico City (On-site, versátil remoto/híbrido)
- **Office**:Colonia Cuauhtemoc, Cuauhtemoc Borough Mexico City**:
- **Contract**: 6 months (extension likely)
- **Start Date**: ASAP or within 2 weeks
- **Language**: Bilingual preferred; _English fluency required_
- **PAYMENT IN USD**:
- **CONTRACTOR SCHEME**
**About the Project**
Our client, a leading **travel company**, is modernizing its **customer loyalty and rewards platform** using **Salesforce** as the core system.
They currently leverage **Salesforce Marketing Cloud** and **Salesforce Data Cloud (CDP)** and are evaluating **Salesforce Loyalty Management** to deliver advanced personalization and integrated rewards experiences.
The objective is to **centralize loyalty functions within Salesforce**, integrating with the booking engine, partner networks, and web platforms to create a **seamless customer journey**.
**Role Summary**
We are seeking a **Salesforce Architect** who can lead the **end-to-end solution design** for this new loyalty system.
This is a **hands-on architecture role** — ideal for professionals who can both _design the blueprint and guide or implement key components_.
**Key Responsibilities**
- Design and document the **solution architecture** for the Salesforce loyalty platform
- Define **integration architecture** across Salesforce, booking engines, and partner systems
- Develop strategies for **data migration, cut-over, rollback**, and **orchestration**:
- Collaborate with business and technical teams to align architecture with customer experience goals
- Conduct workshops with stakeholders to shape the technical roadmap
- Provide guidance on **Salesforce platform capabilities**, best practices, and scalability
- Support the build phase and ensure delivery quality through testing and validation




**Required Experience**
- **10+ years** of Salesforce experience (Solution Architect, Integration Architect, or Technical Lead)
- Strong understanding of **Salesforce ecosystem architecture** and **integration patterns**:
- Experience with **Salesforce Marketing Cloud**, **Data Cloud (CDP)**, or **Loyalty Management**:
- Proven track record in **end-to-end implementations**, particularly with **customer engagement or rewards programs** (airlines, hospitality, travel, or retail)
- Hands-on knowledge of **APIs, middleware, and data orchestration frameworks**:
- Strong communication and leadership skills — ability to engage directly with business users and partners
**Nice to Have**
- Prior experience with **Salesforce Loyalty Management**:
- Background in **data integration, personalization, or customer rewards** platforms
- Salesforce certifications (Architect, Integration, Marketing Cloud)
**Why Join**
- Collaborate with **Boston Consulting Group (BCG)** on a high-visibility project
- Build a next-generation **loyalty and personalization platform** in the travel sector
- Join an elite team shaping the client's customer engagement strategy
- Competitive compensation and strong potential for extension
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: From $50,****** per month
Application Question(s):
- This role is a full-time job with a contractor scheme.
We have 6pto days and holidays US.
What's your salary expectation in USD per month?
- This position is located in Colonia Cuauhtémoc, Mexico City.
Would you be available to work on-site, in a hybrid mode, fully remote, or would you be open to negotiate the work arrangement?
Please indicate your availability.
- Years of Salesforce experience and any implementation/loyalty program projects?
- Experience with Marketing Cloud, Data Cloud, Loyalty Management, Apex/LWC, and integrations?
- What's your English level?
Work Location: Remote

📌 Salesforce Architect (Travel Industry) - Mexico City (Xico)
🏢 Praxis
📍 Xico