22 ago
|
SupportZebra
|
Jalisco
22 ago
SupportZebra
Jalisco
SupportZebra is seeking a qualified Support Team Lead to drive world-class customer support for SaaS products.
You will lead a team of Support Specialists across platforms such as Shopify, Amazon, and Etsy, delivering timely, accurate, and empathetic assistance.You will monitor KPIs, conduct performance reviews, and spearhead data-driven improvements to reduce ticket volume.
The role emphasizes cross-functional collaboration with Product and Engineering and a strong culture of operational#J-*****-Ljbffr
📌 Saas Support Team Lead - Customer Excellence & Ops (Jalisco)
🏢 SupportZebra
📍 Jalisco