_Are you an experienced paralegal who thrives on managing case details with precision and ensuring that no deadline or document slips through the cracks?
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- Do you have the organizational skills to balance discovery, client communication, and attorney support while bringing empathy and clarity to every interaction?
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- Can you serve as a reliable bridge between attorneys and clients, keeping cases on track and clients informed throughout the legal process?
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- Is your approach to client service underpinned by a blend of diligence, professionalism, and compassion?
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**Final question**: When faced with a challenge, do you get _excited_ or run away?
At Gerber & Holder Workers' Compensation Attorneys, our mission is to fight for injured workers across Georgia and ensure their rights are protected when workplace accidents disrupt their lives.
Founded in **** by Benjamin Gerber and Thomas Holder, the firm is built on decades of experience and a strong commitment to client-focused representation.
Together they bring over 75 years of combined expertise and a reputation for taking cases as far as necessary to secure justice.
The **Paralegal** role is central to delivering timely, accurate, and compassionate case support.
You'll be the organized engine behind attorney strategy, coordinating discovery, medical appointments, and client communications, while ensuring Spanish-speaking clients receive seamless, informed service.
You'll also handle targeted executive-assistant tasks that keep an attorney's day disciplined and on-track, so legal teams can focus on advocacy while clients experience clarity and momentum in their cases.
**What you'll do**:
- **Spanish-Speaking Client Liaison**: Serve as the primary point of contact for Spanish-speaking clients, handle inbound calls, participate in new case discussions,



review engagement paperwork, and set clear expectations throughout the case.
- **Case Coordination and Discovery**: Manage case calendars and deadlines, request and track medical records and bills, draft discovery responses, prepare deposition and appointment notices, organize exhibits, and assemble files for hearings and mediations.
- **Medical and Appointment Logistics**:Coordinate provider visits, diagnostic testing, and follow-ups, confirm attendance, track work status notes and restrictions, and maintain treatment timelines and expense records.
- **Attorney Support**:Oversee calendars, appointments, travel arrangements, reminders, and other personal or professional tasks that help attorneys remain focused and efficient.
- **Intake Support**:Partner with attorneys and reception staff to improve new client sign-up conversions, ensure contracts and disclosures are completed accurately, and maintain proper documentation of new matters.
- **Client Updates and Expectations**: Proactively provide clients with status updates, explain workers' compensation procedures in clear terms, and guide them through each stage of the case with professionalism and empathy.
- **File Hygiene and Project Management**: Maintain organized and accurate digital files, track critical deadlines, log benefit changes and authorizations, and escalate potential issues promptly.
- **Cross-Team Support**:



Collaborate with reception and other paralegals, assist with phone coverage when needed, and provide additional support during periods of high caseload.
- **Efficiency and Accountability**: Contribute to goals around timely case progression, reduction of bottlenecks, and improved client conversion rates while documenting activities that demonstrate progress toward medical stability and case outcomes.
**What we're looking for**:
- **Experience and Background**:At least 2 years of paralegal experience in Personal Injury or Workers' Compensation, with Georgia workers' compensation experience strongly preferred.
Certification is beneficial but not required.
- **Bilingual Fluency**:Proficient in both Spanish and English, with a professional phone presence and strong written communication skills.
- **Discovery Skills**:Ability to draft and edit documents, organize responses, manage subpoenas and records, and prepare hearing and mediation binders.
- **Client Advocacy Mindset**:Remains calm under pressure, shows empathy, and explains benefits, timelines, and next steps with clarity.
- **Operational Discipline**:Strong follow-through, organizational ability, and reliable tracking of deadlines to support fast-paced attorneys.
- **Technology Proficiency**: Skilled in case management tools, e-filing and Board forms, calendaring, document management, and spreadsheets.
- **Cultural Fit**:Professional, proactive, and collaborative, with respect for the firm's direct and high-integrity approach to client service.
- **Remote Work**: Proven success working in a remote environment while staying engaged, responsive, and accountable to team goals and client needs.
**Why you should work here**:
- **Impactful Work**: Play a meaningful role in a mission-drive

📌 Paralegal (Offshore) (Ciudad Juárez)
🏢 Gerber & Holder
📍 Ciudad Juárez