Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
Job Summary
- To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Administrator located in Tijuana, Campus.
- Reporting to the Program Manager, Program Administrator role involves working in charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
- What a typical day looks like:
- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
- Open Order maintenance (internal & external)
- Coordinate and schedule product delivery with Flex logistics and customer
- Invoice process.
This contains product shipped, NREs, Claims, etc.
- OTD management
- Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements.
- Responsible and accountable to maintain price book in Baan.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)




- Participate on continuous improvement projects to increase profitability.
(Operations, PM, Materials, etc.)
- Accountable of the correct function of the CFT
- Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal
- Coordinates and/or escalates the resolution of operation problems where any of its projects does not have sufficient resources to meet the commitments previously established.
- Coordinates with the CFT the data collection for quotes or requotes for existing customers or projects
- Escalates the resolution of systemic problems or processes in the supply chain.
- The experience we're looking to add to our team:
- Bachelor's degree in related field or equivalent experience and training.
- related experience.
/ Program Administrator
- Demonstrates operation process knowledge
- Knowledge in supply chain and logistics
- Knowledge in project management.
- Basic finance knowledge
- Basic IDM knowledge
- ERP system knowledge
- English Advanced.
Customer service experience.
- Software Skills: Microsoft office (Excel, Project, Power point).
- What you'll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
- GR66
Job Category
Operations
**Required Skills**:
Optional Skills:

📌 Program Administrator (Medical Experience) (Tijuana)
🏢 Flex
📍 Tijuana