The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of general teams across Advisory, Assurance, Tax and Business Services- solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.As an AI Developer - Senior Manager, you will play a pivotal role in consulting services for a variety of business applications, helping clients optimize operational efficiency. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Senior Manager, you will leverage your skills and professional network to deliver quality results. You will motivate and coach others, coming together to solve complex problems. With increased autonomy, you will apply sound judgment, recognizing when to take action and when to escape.In this role at PwC Acceleration Center Mexico, you will lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You will interact with clients at a strategic level and drive overall project success. Within our Commercial & Service Excellence practice, you will craft and convey clear, impactful messages that tell a holistic story. Your ability to develop and sustain high-performing, diverse, and inclusive teams,



and your commitment to excellence, contributes to the success of our firm.Responsibilities

Leading the implementation and integration of business applications to optimize client operational efficiencyAnalyzing client needs and developing tailored software solutions to meet strategic objectivesProviding training and support to clients for seamless utilization of business applicationsManaging complex projects and guiding teams through ambiguous and challenging situationsApplying systems thinking to identify underlying problems and opportunities for improvementCrafting and conveying clear, impactful messages that tell a holistic story to clients and stakeholdersValidating outcomes with clients, sharing alternative perspectives, and acting on feedbackInitiating open and honest coaching conversations to develop high-performing, diverse teamsDirecting the team in strategic planning and execution of technology-driven initiativesPromoting the use of innovative technologies and leading practices across consulting projectsWhat You Must Have

At least a Bachelor's degreeAt least 7 years of experienceOral and written proficiency in English requiredWhat Sets You Apart

Preference for a Master's or Masters of Business Administration degreeDemonstrating advanced skills in business data analytics and transformationExcelling in strategic planning and project management for client supportLeveraging influence to drive business application consulting successInnovating processes through technology integration and implementationApplying systems thinking to solve complex problems effectivelyLeading diverse teams with a focus on inclusion and performance management

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📌 AI & CCaaS - Senior Manager (Ciudad de México)
🏢 PwC México
📍 Ciudad de México