Fecha: 24 jul ****
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, versátil working and, opportunities to grow within an inclusive and diverse environment.
We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Role Objective(Role Purpose)Implementandoversee externalfraudriskmanagement strategiesanddeliverablesfor Corporate&Investment; Banking(CIB) acrosstheregion(Lat Amand Mexico),supportingregional/localfraudteamsandthefrontline,andensuringaconsistentandeffectivefraudmanagementframeworkacrosstheclientlifecycleandtransactionalproductset(includingproductlinesavailabletocorporatecustomers).
Key ResponsibilitiesStrategyandbestpracticeSupportthedevelopmentandimplementationoffraudriskstrategies(including Corporate Cards Fraud and Payment Fraud )andbestpractice,workingwithstakeholdersacrossthebusinessandproductlines(frontline, CIBFraud 1 LOD&2 LOD ,amongothers).
GovernanceandreportingManageandprovideoversightoftheregional CIBFraudgovernanceframework.
Ensure timelyandaccurate reportingtolocal,regionalandglobalcommitteesand/orexternalstakeholders.
Use MI andissuesreportingtoaddressand/orriskacceptidentifiedresidualrisklevels.




ThreatidentificationandriskassessmentLead/supporttheidentificationandassessmentoffraudthreatsacrossthe fullclientlifecycle andacrossdifferenttransactionalproductsandservices,enablingsuitableandsustainableriskmanagementactivities.
ControlenvironmentandmetricsProvideinputintotheriskcontrolenvironment(taxonomies,indicators,controls,metrics)inconjunctionwiththe Chief Control Office(CCO).
Providefeedbackoncalibrationandprioritisationoftriggereventtypologiesthroughactiveengagementwithanalyticsteamsand/orexternalvendors,asappropriate.
Procedures,complianceandregulatorychangeSupportimplementationofthe Fraud Lineof Business Procedures(Lo BPs).
Managecontrolsaroundnon-compliance,andsupportregionalandlocal BIMs/DIMs foreachrelevantriskarea.
Implementandoverseeregulatorychangesrelatedtotransactionalfraudacrosstheregion.
In-businesssupervisionandinvestigationsConductin-businesssupervision,includingengagementwith FCI ,toensureappropriateactionistakeninrespectofinvestigationsandthateffectivefeedbackloopsareinplaceforthematicfindings.
CommunicationandcompliancecultureSupportthedevelopmentofarobustcommunicationsstrategytoraiseawarenessoffraudrisks/policiesandreinforceastrongcompliancecultureacross CIB.
Helpproduceanddeliverclientfraudawarenesscontenttosupport CIBclientsinunderstandingandmanagingfraudrisk.
Monitoring,alerts,lossesandincidentsReviewandchallengefraudalerts,fraudlosses,attemptedfraud,nearmissesandmarkettrendsspecifictodigitalchannels.




Ensuremonitoringcoverscustomerimpactandfriction,operationalcapabilities(including SLA adherence)andtransactionalfraudcontroleffectiveness.
Driverapidtriageandescalationofmaterialevents,includingcoordinationofincidentresponsewhenrequired.
StrategicprioritiesandcontinuousimprovementDefinestrategicprioritiessuchaslossreductionandprevention,customerexperienceoptimisation,anddetectionuplift(rules,models,analytics).
Collaboratewithinternalandexternalpartnerstoproposeandprioritiserulechanges,modelenhancementsandcontrolimprovements;revieweffectivenessusingmeasurableperformanceindicators.
RegionalcollaborationandmodelriskCollaboratewithandsupportregionalfraudriskteamsasrequired.
Beresponsiblefor modelriskmanagement forfraudsystemsandapplicationsacrosstheregion.
Position Requirements(Qualifications)Proven,progressiveandbroad-basedbankingexperienceincorporatebanking,payments/cardsand/orfraudmanagement(orequivalent).
Workingknowledgeofcurrentdigitalandcardfraudmitigationtoolsandtrends(advantageous).
Strongbankingexperiencewith stronganalyticalskills (essential).
Thoroughknowledgeofbankingsystemsandcontrols.
Knowledgeandawarenessofcurrentfraudtrends/redflags,includingpreventionandinvestigation.
Strongriskmanagementskillsandabilitytoidentifyrisk.
Excellentinterpersonalskills.
Strongcommunication,organisational,analytical,managerial,decision-makingandcustomerserviceskills.
Soundknowledgeofproducts,services,policiesandregulationsimpactingtheareaofresponsibility.
Detail-oriented,withstrongself-motivationandaninnovativemindset.
Collaborativeteamplayer,abletoworkwithstakeholdersacrossthebank,locallyandglobally.
Universitydegree(BAor BS).
5-10 years' experience.
Advanced English.

📌 Fraud Risk Specialist (Nezahualcóyotl)
🏢 Hsbc
📍 Nezahualcóyotl