Decision Support Analysts assist clients with business solution definition as
well as campaign management and business intelligence tools and/or processes
through all or some of the following ways: • Fully understands details of
client's data and Acxiom's marketing capabilities, ensuring clients receive
accurately segmented, cleansed, formatted and ready-to-market data. • Executes
and analyzes decision support processes and data to measure campaign efficiency,
data accuracy, data integrity, operations performance, customer satisfaction and
cost effectiveness. • Provides data, analysis and recommendations to support
multiple technical operations and ensure client satisfaction. • Researches,
trouble shoots, administers application administration, conducts application
user training, and code changes.

Location: Lomas Atlas, Mexico City, MX
Please send CV in English

DUTIES AND RESPONSIBILITIES

* Point-of-contact for clients with business solution definition through
campaign management and business intelligence tools and/or processes.





* Audits post-production changes to ensure service level agreement compliance.

* Executes complex campaigns which may include, but is not limited to, the
review of campaign specifications, working with clients to validate and
obtain sign-off of client deliverables and dynamic campaign execution.

* Various processes associated with Acxiom Executed Campaign, Custom Client
Reports and Datamart Build services such as the Data Mart build process,
reporting and analytics and the campaign execution process.

* Executes complex Custom Client Report Services - utilizing necessary tools;
executes standard/automated Datamart Build processes; audits, monitors and
ensures SLA compliance.

* Develops, maintains and improves client relationship through increased client
communications. May have campaign and/or reporting specialty and may be point
of contact for some client campaigns.

* Executes and analyzes decision support processes and data to meas

📌 Decision Support Analyst (Ciudad de México)
🏢 Acxiom
📍 Ciudad de México