Major technology company requests:**Java L3 Production Support****Requirements**:- Degree in IT / Computer Science / related discipline- Advanced English**Experience**:- 3 - 9 YOE TOTAL- Level 5 | 4.5 - 5YOE JAVA |- Level 4 | 2.5 - 3YOE JAVA- Required:- Minimum +3 - 9 years of experience in Applications Support in Java with excellent debugging skills.
- Knowledge on ITIL process - Incident Management & Problem Management,- Excellent communication and analytical skills.
- Preferred (Any):- Experience in Sybase/DB2/RDBMS.
- Experience in Unix and shell scripting.
- Experience with job scheduler (Ex. Autosys), Ticketing tool/Jira.
- Experience with Gitlab and IDE is a plus.Job Functions:- Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and actions items).
- User Ticket management (Backlog review, User interface and manual prioritization).
- Planned/unplanned events - support BCP (Business Continuity Planning), Migration, Holiday activities.
- Automate manual tasks and improve efficiency.
- Perform root cause analysis of issues/discrepancies by debugging code or analyzing logs.
**Objective**:- High analytical skills.




- A high degree of initiative and flexibility.
- High customer orientation.
- High quality awareness.
- Excellent verbal and written communication skills.Hybrid Mode- 3 days a week- MTY, Santa María neighborhood- Guadalajara Country Club- Mexico City, construction credit**We offer**:- Competitive salary: 100% payroll.
- Vacation bonus: 25% of daily salary.
- Christmas bonus: 15 days of base salary.
- Profit sharing.
- Major medical insurance for the employee and their eligible dependents (spouse, children).
- Life insurance- Employee professional development through trainingTipo de puesto: Tiempo completoSueldo: $62,****** - $69,****** al mesExperiência:- soporte de aplicaciones en Java : 5 años (Obligatorio)- habilidades de depuración: 5 años (Obligatorio)- Sybase/DB2/RDBMS: 5 años (Obligatorio)- Unix y scripting de shell.
: 5 años (Obligatorio)- Jira.
: 5 años (Obligatorio)- Autosys: 5 años (Obligatorio)- Gitlab e IDE: 5 años (Obligatorio)- Java: 5 años (Obligatorio)Idioma:- ingles (Obligatorio)Licencia/Certificación:- ITIL Foundation (Obligatorio)Lugar de trabajo: Empleo presencial

📌 JavaProduction Support Soporte De Producción De Java (Sinaloa)
🏢 Thekna IT
📍 Sinaloa