About Us
Pacvue is establishing a local presence in Mexico, building out a new hub in Mexico City, where we plan to open an office soon. Roles will begin fully remote and transition to a hybrid schedule of three days per week in-office once the space is established. We’re seeking Mexico City–based candidates who are excited to be part of this new location and contribute to its growth. Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ integral retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes. At Pacvue and Helium 10,



great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the Role
The Senior Retail Media Associate, Customer Onboarding is the primary point of contact for new Pacvue clients from contract execution through go-live. You'll design and execute onboarding strategies for your assigned clients, independently optimize client campaigns using established platform best practices, and deliver training programs so clients can operate the platform on their own.
Responsibilities
- Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives
- Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach
- Develop annual budget

📌 Senior Retail Media Associate, Customer Onboarding (Ciudad de México)
🏢 Pacvue
📍 Ciudad de México