**About Us**:GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture.The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
**About the role**:**What You'll Do**:- Coordinate with insurance agents and carriers to collect homeowners insurance declarations, binders, and updated policy documents.
- Review and verify insurance policies to ensure they meet lender and investor requirements, including appropriate coverage amounts, deductibles, and escrow information.
- Communicate directly with internal teams—processors, closers, loan officers—to provide updates and resolve any insurance-related issues that may delay closings.
- Track and maintain accurate insurance documentation in the loan file using company systems and pipelines.
- Serve as a point of contact for internal escalations or clarifications regarding insurance timelines, requirements, or exceptions.
- Ensure policies are in place and validated prior to loan funding.
- Assist with renewals, policy updates, and coordination with escrow for existing loans when needed.
- Help develop and refine insurance-related processes, checklists, and quality control standards.




- Stay current on industry regulations and investor/lender guidelines related to property insurance.
**Required Skills & Experience**:- High school diploma required- Minimum of 1 year of experience in customer service within the insurance industry or in a similar client-facing role.
- 1-2 years of experience in the mortgage industry, homeowners insurance, or loan servicing.
(is a plus)- Excellent verbal and written communication skills.
- Strong multitasking abilities and composure under pressure.
- Proficiency with computer systems and policy management tools.
**What We Offer**:- Competitive **base salary**:- Full **law benefits (15 days of Christmas bonus if you have less than a year, 20 days of Christman bonus at year, 37.5% instead of 25% of vacation bonus)**:- **Punctuality** and **attendance bonus of $2,200 MXN tax free**:- **Excellence**bonus of $1,000 MXN tax free- **Private minor medical insurance**Tipo de puesto: Tiempo completoSueldo: $20,****** - $22,****** al mesBeneficios:- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Confiable de gastos médicosPregunta(s) de postulación:- Are you comfortable working in an onsite setting?
- What's your salary expectation in mexican pesos and gross wisely?
Idioma:- Inglés (B2 - C1) (Deseable)Lugar de trabajo: Empleo presencial

📌 Insurance Agent (Guadalajara)
🏢 GDL Connectde CV
📍 Guadalajara