**SUMMARY**Serve as a strategic link between the Human Resources and operations, ensuring alignment of HR policies, practices, and strategies with business objectives.Provide effective solutions that drive performance, productivity, and engagement within operational teams.
**Functions and Activities**:- Strategy and Alignment:- Develop and implement human resources strategies tailored to the needs of operational areas.
- Participate in strategic meetings with operational leaders to understand priorities and challenges.
- Talent Management:- Lead recruitment and selection processes for critical operational positions.
- Oversee development and training programs aimed at enhancing technical and leadership skills.
- Design and execute succession plans for key roles.
- Labor Relations:- Act as a mediator in labor and disciplinary conflicts.
- Ensure compliance with labor laws, internal policies, and union agreements, if applicable.
- Performance Management:- Implement and oversee performance evaluation programs in operational areas.
- Provide feedback and coaching to supervisors and managers to improve leadership.
- Organizational Culture and Engagement:- Promote initiatives that foster a positive work environment aligned with company values.
- Lead employee climate surveys and coordinate action plans for improvements.
- Analysis and Reporting:- Monitor key HR metrics such as turnover, absenteeism, and satisfaction.
- Present periodic reports with data-driven recommendations.
**Responsibilities**:- Act as first point of contact for employees & managers who provides leadership, coaching and support for individual employee needs & HR processes.
- Work closely with management and employees to improve work relationships, build morale,



and increase productivity and retention- Manage and resolve complex employee relations issues- Provide HR policy guidance and interpretation- Provide performance management guidance to management—including coaching, counseling, career development, and disciplinary actions- Support or directly fill prioritized vacancies, using efficient and effective processes- Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting comply.
- Assists business units in staffing projections.
- Plans and conducts on boarding and new employee orientation to foster positive attitude toward company goals.
- Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
- Keeps records up to date in ADP Workforce Now.
- Responds to inquiries regarding policies, procedures, and programs.Assists the Director and in writing and enforcing policies and procedures.
- Administers performance review program to ensure effectiveness, compliance, and equity within organization.
- Administers salary administration program to ensure compliance and equity within organization.
- Administers benefits program such as life, health, dental and disability insurance, vacation, sick leave, leave of absence, and employee assistance.




- Assists Managers and the Manager of Safety in investigating accidents and prepares reports.
- Conducts wage surveys within labor market to determine competitive wage rate.
- Maintains a human resource system that meets top management information needs.
- Provides data, reports, and other information as needed by the department.
- Conducts termination meetings and exit interviews.
- Maintains the organizational chart for their assigned facility/facilities.
- Identifies and implements continual improvement initiatives to enhance the performance of the position, team, and company.
- Ensure effective implementation of human resources policies within the operations area.
- Provide guidance and support on personnel-related issues, including change management.
- Identify opportunities for improvement in operational processes from an HR perspective.
- Ensure compliance with labor laws and internal regulations.
- Promote diversity and inclusion practices within the operations area.Educational Requirements and Experience: Bachelor's degree in Human Resources, Business Administration, Psychology, Industrial Relations, or related fields.Preferred: Master's degree in Human Resources Management, Business Administration, or related areas.
**Experience**:- Minimum of 4 years in Human Resources roles, preferably as an HRBP in logistics, manufacturing, or transportation companies.
- Experience working directly with operational areas and unionized teams (if applicable).
Technical and Soft Skills:- Strong knowledge of labor laws and local regulations.
- Ability to interpret and analyze human resources data.
- Excellent communication and conflict resolution skills.
- Proactive, results-oriented, and strategic thinkin

📌 Human Resources Business Partner (Monterrey)
🏢 Protrans International
📍 Monterrey