Company: Tele-Help-Ing

Tele-Help-Ing is seeking a highly organized and proactive Client Intake & Scheduling Coordinator to support one of our healthcare clients. This is a remote position for someone who is comfortable managing multiple priorities, communicating professionally with families and clinical teams, and taking ownership of client intake, scheduling, and administrative coordination.

The idóneo candidate is detail-oriented, confident communicating with others, comfortable working independently, and able to identify and resolve scheduling or administrative issues before they become larger problems.

Position Overview

The Client Intake & Scheduling Coordinator helps ensure clients move smoothly from their initial referral through the intake process and into active services.

You will coordinate client intake, insurance authorization information, family communication, staff availability, and scheduling. Your work will directly impact client service delivery, staff utilization, and the overall efficiency of the clinical team.





Key ResponsibilitiesClient Intake & Referral Management
- Receive and process new client referrals and supporting documentation
- Enter and maintain client information within the practice management system
- Complete insurance eligibility and benefits checks
- Send required intake forms and onboarding materials to families
- Follow up with families to ensure documentation is completed and signed
- Collect and maintain family availability for scheduling
- Track clients throughout the onboarding process
- Coordinate with clinical staff when clients are ready for assessment and services
- Learn and follow different intake requirements based on insurance or funding source

Insurance Authorization Coordination
- Track insurance authorizations for active clients
- Maintain accurate authorization start and end dates, service codes, and authorized hours
- Coordinate with team members responsible for submitting authorization requests
- Enter app

📌 Clinical Intake (México)
🏢 Tele-Help-Ing
📍 México