Job Overview:

Our client is looking for a
Bilingual Clinical Care Coordinator
to play a pivotal role in driving clinical outcomes and coordinating comprehensive care for chronically ill or high-risk populations. In this position, you will serve as the central link between members, families, healthcare providers, and community resources within a collaborative, team-based environment.

Schedule:
Remote, Full Time

Monday to Friday 8AM - 5PM PST, with 1 hour unpaid break.

Responsibilities:
- Engage eligible high-risk members virtually to assess physical, behavioral, and social needs, obtain consent, and develop personalized care plans.
- Coordinate care transitions, hospital discharges, and specialist referrals to ensure seamless, non-duplicated service delivery.
- Connect members to vital community resources, social support services, and transportation.
- Advocate for members and facilitate communication between families, medical providers, and community partners.
- Support treatment adherence and empower self-management using motivational interviewing, trauma-informed care,



and harm-reduction approaches.
- Track clinical indicators, maintain accurate electronic health records (EHR), and support quality improvement (QI) initiatives.
- Engaged members remotely to provide personalized support tailored to their environment and Managed Care Plan guidelines.

Requirements:
- Bachelor's or Master’s degree, or a valid credential/license as a Case Manager, Social Worker, or Nurse.
- Bilingual fluency in Spanish and English
(written and verbal).
- 1–2 years of experience in clinical care coordination, case management, or community resource settings.
- At least 1 year of experience supporting seniors, individuals with disabilities, or those with mental health needs/challenging behaviors.
- Current CPR certification (preferred).
- Exceptional communication, counseling, organization, and record-keeping skills.
- Proficiency with health IT systems and communication technology,

📌 Care Coordinator (México)
🏢 BruntWork
📍 México