Ericsson GmbH in Mexico City is seeking a Support Engineer to analyze and troubleshoot tickets from Americas region customers in a fast-paced, highly collaborative technical environment.
You will diagnose Packet Core domain issues, deliver remedies for 4G/5G nodes, and lead root cause analyses while coordinating with R&D; and customer teams. The role requires strong scripting, cloud-native experience, and excellent communication in English and Spanish.
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📌 Packet Core Solutions Architect - 24/7 On-Call (Xico)
🏢 Ericsson
📍 Xico