About the Team
The Client Portal team (CLIP) is a product-critical domain team at TrueML. We own the systems that give clients visibility and control over their account inventory, configuration settings, and operational analytics. Our flagship effort is the OTP Client Portal — a unified, multi-product platform designed to consolidate and replace the legacy Recover and Retain client-facing applications. We also own the Entity Configuration Service, a platform-level hierarchical data store that other domain teams depend on managing client settings across TrueML's entity model.
What You'll Own
The
OTP Client Portal
— a Next.js mono-repo frontend that serves as the single client-facing application for dashboards, inventory views, configuration management, and content authoring
Content management tooling
— a self-service CMS within the portal enabling clients to author, edit, and publish communication templates, including GenAI-assisted writing via AWS Bedrock
Work-Life Benefits
Unlimited PTO
Medical benefit contributions in congruence with local laws and type of employment agreement
What You'll Do:
Design and build reliable, scalable frontend and backend systems that serve both internal operations teams and external clients
Drive the technical roadmap for the Client Portal domain — making architectural decisions that support a multi-year platform consolidation
Own services end-to-end: design, implementation, deployment, and on-call support
Build and maintain platform-level infrastructure (Entity Configuration) that other domain teams across TrueML depend on
Collaborate closely with other domain teams on cross-domain integration via event-driven patterns and integration with legacy systems
Contribute to frontend architecture decisions as the portal grows in scope and complexity




Mentor engineers and contribute to TrueML's engineering culture
Who You Are (Qualifications):
5+ years of professional software engineering experience, with 2+ years in a senior or tech lead capacity
Strong proficiency in
TypeScript and Next.js
— the Client Portal is a Next.js mono-repo and the team's primary frontend technology
Experience with
Go
— our backend services run Go on AWS Lambda
Experience with
AWS
— specifically Lambda, DynamoDB, Secrets Manager, EventBridge, SNS/SQS, and ECR
Familiarity with
Terraform
or comparable infrastructure-as-code tooling (we use Terraform with Atlantis for automated IaC workflows)
Strong grasp of
API design
, including OpenAPI/REST contracts and code generation
Experience with
event-driven architectures
and async messaging patterns
Comfort working across the full stack — you can move fluidly between frontend UI work and backend service development
Experience operating services with high reliability requirements — you understand SLOs, runbooks, and incident response
Who You Might Be (not required, but "nice to have")
Experience building
multi-tenant SaaS portals
or client-facing configuration tools
Familiarity with
headless CMS platforms
(e.g., Contentful) and content pipeline architecture
Experience with
platform migrations
— consolidating legacy systems into a unified product while maintaining backward compatibility
Background in
hierarchical configuration systems
or feature flag / settings management at scale
Experience with
GenAI integration
(AWS Bedrock, LLM proxying, prompt engineering in product features)
Experience with
OpenTelemetry
instrumentation and observability tooling (we use OTel with Observe)
Familiarity with
data visualization
and analytics dashboarding in client-facing products

📌 Sr. Software Engineer (México)
🏢 Sin nombre
📍 México