As a Business Development Representative supporting Paessler's MSP strategy in North America, you'll drive new pipeline by proactively prospecting into Managed Service Providers across the region — from independent MSPs to larger aggregator networks. You'll research target accounts, tailor outreach to MSP-specific pain points around network monitoring and client service delivery, and open conversations that convert into qualified opportunities for our Sales team.

You'll work closely with our US MSP Leader on both strategy and execution — helping shape target account lists, messaging, and outreach cadence as the MSP channel scales.

This role is a launchpad for a career in sales, giving you hands-on experience prospecting into a fast-growing, high-value channel while building the foundational skills that lead into future Account Executive or channel-focused sales roles.

YOUR TASKS

Build and maintain a targeted prospect list of North American MSPs in partnership with the U.S. MSP Sales Leader




Generate a consistent monthly volume of qualified meetings/opportunities within the MSP segment
Own a shared pipeline goal with the U.S. MSP Sales Leader Achieve, tied to MSP channel growth objectives
Test and refine outbound messaging around MSP pain points (network visibility, client SLAs, scalable monitoring)
Maintain high activity standards across outreach channels (calls, email, LinkedIn/social)
Provide structured feedback to the U.S. MSP Leader on prospect objections, messaging performance, and market signals
Maintain clean, accurate CRM data on all outbound activity and prospect status

YOUR PROFILE

1+ year of previous experience as an SDR/BDR, ideally in a fast-paced sales environment
Familiarity with CRM systems and sales engagement platforms (e.g., Salesforce, Outreach, or similar tools)
Strong technical aptitude with an interest in IT monitoring, SaaS, or B2B technology solutions
Knowledge of network monitoring, ITOps, or the MSP channel is a plus
Proven track reco

📌 Business Development Representative (Torreón)
🏢 Paessler
📍 Torreón