Epic Tapestry Application Coordinator - Remote Mexico - Healthcare IT
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Position Details
- Position: Epic Tapestry Application Coordinator
- Location: Remote - Mexico
- Employment Type: Full-Time
- Industry: Healthcare Information Technology
- Work Environment: Remote
- Schedule: Must be available during overlapping U.S. business hours
Required Qualifications
- Epic Tapestry experience, Epic-adjacent healthcare system experience, or strong U.S. healthcare payer/provider operations experience depending on role level.
- Ability to collaborate effectively with U.S.based healthcare stakeholders and participate in meetings during overlapping U.S. business hours.
- Advanced written and verbal English communication skills.
- Spanish/English bilingual skills preferred.
- Comfortable working in remote healthcare IT environments with strict confidentiality and data security expectations.
- Strong documentation skills with the ability to follow client processes and provide daily and weekly project updates.
- Ability to successfully complete background checks, identity verification,
client onboarding, and confidentiality requirements as applicable.
- Professional remote office setup with reliable high-speed internet and the ability to attend video meetings.
- Must be legally authorized to work from Mexico.
Preferred Qualifications
- Epic Certification, Epic Proficiency, or Epic Training in one or more Epic Tapestry modules.
- Experience supporting:
- Claims
- Benefits
- Member Enrollment
- Provider Data Management
- Utilization Management
- Referrals
- Prior Authorizations
- Pricing
- Contract Management
- Accounts Payable
- CRM Workflows
- Experience using:
- Jira
- Azure DevOps
- ServiceNow
- HP ALM
- Confluence
- SharePoint
- Smartsheet
- SQL
- Microsoft Excel
- Power BI
- Tableau
- Experience supporting U.S. healthcare organizations including:
- Hospitals
- Health Plans
- Managed Care Organizations
- Payer Systems
- Enterprise Healthcare Technology Programs