Mars Completes Acquisition of Kellanova Learn More
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Date: Aug 20, 2026
Category: Supply Chain and Operations
Country/Region: MX
State:
Workplace: Hybrid
Description:
Are you passionate about customer collaboration and supply chain excellence? Join our Customer Service & Collaboration team as a Customer Service & Collaboration Jr. Associate. You’ll be responsible for driving customer engagement, leading collaborative planning initiatives, and partnering with commercial and supply chain teams to deliver outstanding service levels and business results.
As a key liaison between Kellanova and our customers, you will analyze business performance, support forecasting accuracy, develop CPFR programs, and identify opportunities to improve execution, availability, and customer satisfaction through data-driven decision making.
A Taste of What You’ll Be Doing
- Customer Collaboration & CPFR Programs: Develop and implement collaborative planning, forecasting, and replenishment (CPFR)



initiatives aligned with customer strategies and business objectives.
- Business Analysis & Decision Making: Utilize Tableau, Excel, and customer data to monitor KPIs, analyze trends, support forecasting accuracy, and drive business decisions across cross-functional teams.
- Cross-functional Partnership: Collaborate with Order Management, Demand Planning, Sales, and Commercial teams to ensure service excellence, optimize commercial plans, and improve operational efficiency.
- Customer Relationship Management: Lead meetings with customer replenishment, supply chain, and commercial stakeholders to align strategies, review performance, and resolve issues effectively.
- Performance Monitoring & Continuous Improvement: Track key metrics including Fill Rate, OSA, inventory health, and sales performance, identifying opportunities to improve execution, customer satisfaction, and business results.

We’re Looking for Someone With
- Bachelor’s degree in Industrial

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